Riverside – Late last week, Riverside Public Utilities (RPU)—a consumer-owned water and electric utility—warned its customers to be aware of people driving fake utility trucks from an unknown utility agency, posing as City of Riverside/RPU employees. According to RPU, the individuals claim they need to come inside your home to check the electrical box.
However, according to RPU officials, any of their personnel working in the community drive clearly marked RPU vehicles, wear city uniforms with logos, and display proper photo identification. In addition, RPU only contacts its customers through paper billing statements, online billing emails, late payment reminders, and green “48-hour notification” tags placed at the customer’s address.
“RPU customers should be vigilant and aware of their surroundings. The safety and security of our customers remain a top priority of RPU. If you see something suspicious, please report it right away,” says RPU General Manager Girish Balachandran.
RPU customers are encouraged to report possible fraudulent actions to the City’s Call Center (from a landline) at 311, or (951) 826-5311. Customers can also file a report with the Riverside Police Department at (951) 354-2007.